Shipping policy
Shipping Policy
Thank you for shopping with iScholar. This Shipping Policy explains how and when your orders are shipped.
Order Processing Time
All orders are processed within [1–3 business days] after payment is received. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: [4–6 business days]
Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or other unforeseen circumstances.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.
Delays, Lost, or Stolen Packages
We are not responsible for shipping delays caused by the carrier, weather conditions, customs clearance, or incorrect shipping information provided by the customer.
If your package is marked as delivered but not received, please contact the carrier directly. If you need assistance, feel free to contact us and we will do our best to help.
Incorrect or Incomplete Addresses
Please ensure your shipping address is correct at checkout. iScholar is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.
Contact Us
If you have any questions about this Shipping Policy or your order, please contact us